1. Screening and Onboarding Fees

The screening fee and onboarding fee are non-refundable.

2. Onboarding Services

Upon onboarding, the client will receive:

1. A dedicated website.
2. A client account with Stanbeck Bank (confirmation pending with Mercy).
3. Access to the logistics and distribution network across Europe, including warehousing facilities in Germany.

3. Client Account and Minimum Balance

The client account will maintain a minimum balance (buffer) to cover fees, tariffs, and shipping costs when sending goods outside free-trade areas.

4. Subscription Fee and Commitment Period

After onboarding, the client agrees to pay a subscription fee tailored to the business context.

There is a mandatory commitment (lock-in) period of six (6) months.

Post-lock-in, either party may terminate the subscription with three (3) months' written notice.

5. Post-Termination Responsibilities

Upon termination or cancellation of the subscription, it is the client's responsibility to arrange for collection of any items stored in the German warehouse.

6. Legal and Operational Scope

We provide insurance coverage for items from the point of pick-up to delivery to the end customer.

• We do not act as exporters or importers on behalf of the client.
• We do not source customers for the client; however, we may introduce partners who offer such services.
• Clients should not expect the service to function like traditional broker models.

7. Payment Handling

• Payments from end customers are made directly into the client account.
• Clients have real-time visibility of their account balance.
• In cases where an end customer fails to pay, our European legal team will manage debt recovery on behalf of the client.

Effective Date: 01/08/2025